Pirelli Rainbow Project

Proactive Selling Development in WorldWide Customer Service

The Brief

The programme shall innovate and support change and facilitate the day-by-day work needed to get the achievement of the CC plan.

We look for a methodology able to guide the people towards results, flexible to adapt to the different situations on field, capable of helping people to learn from their experience and share experiences and best practices

Goals

  • More  aware of their role and confident in managing people, activities, relationship
  • More involved and aware of their role and potentiality (proactivity)
  • More engaged in starting to test new profit-based activities
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years of implementation
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People involved
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European countries
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